Privacy

Privacy notice

How NN Property Connections Ltd intends to handle personal information when you ask for an introduction, email us, or visit this website.

Draft for solicitor review. This notice is a working draft. It is not legal advice, and a solicitor should check it before the company relies on it or switches on the enquiry form.

This notice describes what we plan to do. The form on Get connected does not send information anywhere yet. Until email delivery is connected, anything you type into that form stays in your browser.

Who we are

We are not an estate agent or letting agent.

We are an introducer, not an estate agent. We're paid a referral fee by the partner agent, at no cost to you.

We may receive a referral fee from our partner agent. It doesn't increase what you pay, and we never charge buyers, sellers, landlords or tenants.

NN Property Connections Ltd will be the controller of the personal information described here. The company is not yet registered at Companies House. These details are placeholders until registration is complete.

  • Company number: [Company Number — pending]
  • ICO registration: [ICO registration number — pending]
  • Registered office: [Registered Office Address — pending]
  • Email: connectingpeople@nnpropertyconnections.com
  • Based in Northampton, connecting buyers, sellers, landlords and tenants with trusted partner agents across the UK.

We have not appointed a statutory data protection officer. For privacy requests, use the email address above.

What we collect

When the Get connected form is able to send, we will collect:

  • Your name
  • Your email address
  • Your phone number, if you give one
  • Your postcode
  • Whether you are a buyer, seller, landlord or tenant
  • Whether the property is residential or commercial
  • Whether the enquiry is an introduction or a waitlist. Residential landlord enquiries in Scotland and Wales are held as a waitlist and are not passed to a partner agent until we can make an introduction. Every commercial enquiry is a waitlist. Commercial introductions are coming soon, and we won't pass those details to any agent until then.
  • For a commercial waitlist: the type of commercial property, whether you are enquiring as an individual or a business, and a company name if you give one. We do not ask for a budget, a size, financial documents or identity documents.
  • Which nation the property, or the area you want to buy or rent in, is in: England, Scotland, Wales or Northern Ireland
  • Any message you write on a residential enquiry
  • A record that you consented to us passing residential introduction details to a partner agent, and when you gave that consent
  • On a "What's my home worth?" request: your name, email, phone number, postcode, property type, number of bedrooms, whether you want to sell or let, your timescale, and a record that you consented to us passing those details to one registered partner agent. We do not value the property. The partner agent contacts you to arrange any valuation.
  • If that request is to let a home in Scotland or Wales, we hold it on a waitlist. We do not pass it to a partner agent.
  • For a commercial waitlist, a separate record that you agreed we may contact you when the service launches. That is not consent to share your details with an agent.

If you email us, we keep your email address, what you wrote, and our reply.

If you are an agent asking to partner with us, we keep the business details you send: agency name, the work you do, the sector you cover, the areas you cover, your anti-money-laundering supervision, whether you hold professional indemnity insurance, and your redress scheme where you give it.

Please do not send special category data, such as information about health, religion or ethnicity. We do not ask for it.

The site is static. We do not run analytics. Once a host is chosen, it may keep ordinary server logs, such as an IP address and the page requested, for security. We will name the host in this notice before the form starts sending.

We use one essential cookie, described in the cookie notice. Body text uses Inter, stored with this site. Headings use Cormorant Garamond from Google Fonts.

Why we use it

To introduce you to a partner agent

Lawful basis: your consent. The referral checkbox on a residential enquiry is how you give it. We use the details you provided to reply and to pass them to one partner agent so they can contact you.

To ask a partner agent to arrange a valuation

Lawful basis: your consent, given on the unticked checkbox on the valuation form. We use the details to pass one "What's my home worth?" request to one registered partner agent so they can contact you and arrange a valuation. We do not value property ourselves. If the request is to let a home in Scotland or Wales, we keep it on a waitlist and do not pass it to a partner agent.

To hold a commercial waitlist

Lawful basis: your consent, given on the separate launch-contact checkbox. Commercial introductions are coming soon. We use the minimum details you provide to contact you when we launch. We won't pass your details to any agent until then.

You can withdraw consent at any time before we pass your details on, by emailing us. If we have already passed them to a partner agent, we will tell that agent you withdrew consent. We cannot delete copies they already hold. From that point they are a separate controller, and their own privacy notice applies. Withdrawing consent does not affect a disclosure we made while consent stood.

To keep a record

Lawful basis: legitimate interests. We keep a record of the introduction, your consent, and any referral fee owed by the partner agent, so we can run an introducer business, handle a complaint, and keep accounts. You can object to this, as set out below.

To consider a partner agency

Lawful basis: steps taken at your request before entering a contract. We use the business contact details an agent sends us to decide whether to work together.

To protect the site

Lawful basis: legitimate interests. Host logs help us keep the site secure and diagnose faults. We will confirm the retention period when a host is chosen.

We do not use your information for automated decisions that have legal or similar significant effects. We do not sell personal information. We do not use it to build a marketing list, and we will not send you offers.

Who we share it with

  • Partner residential and commercial property agents across the UK, including partner commercial agents: the single partner agent we introduce you to, and only if you have consented to that sharing. Commercial waitlist details are not shared with partner commercial agents. They would receive details only after the commercial service launches, and only with consent given at that time. A valuation request to let a home in Scotland or Wales is also not shared. A partner agent is an independent controller of what they then do with your details.
  • An email provider, acting on our instructions, so the enquiry can reach connectingpeople@nnpropertyconnections.com. The provider is configured on the server. We will name it here after solicitor review.
  • Professional advisers, such as a solicitor or accountant, if we need them, under confidentiality.
  • Authorities, if the law requires it.

We do not share one enquiry with more than one agent unless you ask us to.

How long we keep it

These periods are proposals for a solicitor to review.

  • Enquiry and consent record: 12 months after the enquiry is closed, whether or not you instruct the agent.
  • Commercial waitlist details are kept only until the commercial service launches, or for 12 months at most, and are then deleted. You can ask to be removed at any time.
  • If a referral fee is due or paid: 6 years from the end of the tax year the record relates to, for accounting.
  • Partner-agency correspondence that does not become a contract: 12 months.
  • Other email: 12 months after the last message, unless a longer period above applies.
  • Cookie preference: 6 months.
  • Server logs: the minimum the host sets, expected to be under 90 days. We will confirm this when a host is chosen.

Where we store it

We intend to keep personal information in the United Kingdom. If a future provider stores data outside the UK, we will say so here and put a suitable transfer safeguard in place before we use them.

Your rights

Under the UK GDPR you can ask us to:

  • Provide a copy of the personal information we hold about you
  • Correct it
  • Delete it
  • Restrict how we use it
  • Provide a portable copy of information you gave us, where we rely on consent
  • Object to processing based on legitimate interests

We will respond within one month, or tell you if we need longer. We may need to confirm it is you before we release anything.

To use any of these rights, email connectingpeople@nnpropertyconnections.com.

You can complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint. We would like the chance to put things right first, but you do not have to contact us before the ICO.

Children

This site is for adults dealing with property. We do not knowingly collect information from anyone under 18. If you believe we have, email us and we will delete it.

Changes to this notice

We will post any update on this page and change the draft date. If the form starts sending, the live notice will replace this draft only after a solicitor has reviewed it.

Draft date: 6 November 2026.

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