Questions about an introduction

How does the service work?

You tell us whether you are a buyer, seller, landlord or tenant, and where the property is. With your consent, we pass that enquiry to one independent, registered partner agent. They handle the work from there. We are not an estate agent or letting agent.

Why is it free, and how are you paid?

We may receive a referral fee from our partner agent. It doesn't increase what you pay, and we never charge buyers, sellers, landlords or tenants.

Who receives my details, and when?

Only with your consent. For a residential introduction, the recipient is one partner estate or letting agent. We do not pass an enquiry to a list of agents. Residential landlord enquiries in Scotland and Wales are held as a waitlist and are not passed to a partner agent while that network is being built. Commercial introductions are coming soon. If you register commercial interest, we won't pass your details to any agent until then.

Are you an estate agent?

No. We are not an estate agent or letting agent. We don't take instructions to sell or let property, carry out valuations or viewings, negotiate, or hold money.

Which areas do you cover?

Buyers, sellers and tenants can enquire anywhere in the UK. Residential landlord introductions are currently available in England and Northern Ireland. Scotland and Wales are coming soon for residential landlords. We are based in Northampton. We do not have offices or staff in other cities. The partner agent is local to the property.

Do you cover commercial property?

Commercial introductions are coming soon. Register your interest and we'll contact you when we launch. We won't pass your details to any agent until then. When the service opens, it is for buyers, sellers, landlords and tenants of warehouses, industrial units, garages, lock-ups, storage units, workshops, yards, offices, retail and other non-domestic property, across the UK. The residential landlord waitlist for Scotland and Wales is separate. Commercial property.

What happens after I enquire?

If email delivery is configured, we receive your enquiry at connectingpeople@nnpropertyconnections.com. For a residential introduction, we then pass it to one partner agent. For a Scottish or Welsh residential landlord enquiry, we keep it on the waitlist and do not pass it to a partner agent. A commercial enquiry is also a waitlist: we won't pass your details to any agent until commercial introductions launch. We do not promise how quickly someone will reply.

How do I withdraw consent or delete my data?

Email connectingpeople@nnpropertyconnections.com. Ask us to withdraw consent or delete what we hold. If we have already passed an introduction to a partner agent, we will tell them, but we cannot delete records they hold as a separate organisation. The privacy notice sets this out. It is a draft for solicitor review.